Quality goods items can be returned for any reason and no justification within 14 days after the purchase.
In this case the Customer ensures the safe shipping package for the fragile items and covers the transport expenses.
The returned items and their original package must be intact and not used. Only corresponding with these conditions the refund is guaranteed.
Faulty goods will be replaced or returned in accordance with the EU legislation, regarding the rules of refunding, replacing or returning the goods.
In any case please contact us and we shall find a mutual agreement on the particular case.